Mentions légales

Welcome to Heigs. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [heigs.com], use our services, or make a purchase from us. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

  1. Personal Information

    • We may collect personally identifiable information, such as your name, shipping address, email address, and phone number, when you purchase products or sign up for our newsletter.
  2. Payment Information

    • We collect payment details, including credit card numbers, billing address, and other financial data necessary to process your payments.
  3. Automatically Collected Information

    • Our servers automatically collect information about your device and browsing activities. This includes IP addresses, browser types, operating systems, referral URLs, pages viewed, and the dates/times of your visits.
  4. Cookies and Tracking Technologies

    • We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website, analyze trends, and track your movements around the site. You can control the use of cookies at the individual browser level.

How We Use Your Information

We use the information we collect in the following ways:

  • To process and manage your orders, including shipping and returns.
  • To communicate with you about your orders, account, or customer service inquiries.
  • To send you marketing communications, such as promotional emails, newsletters, and special offers.
  • To improve our website, products, and services by analyzing user behavior and preferences.
  • To protect against fraudulent transactions and monitor against threats to our website’s security.

Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, shipping, email delivery, and marketing.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Your Choices

  1. Opt-Out of Marketing Communications

    • You may opt out of receiving promotional emails from us by following the unsubscribe link in those emails or by contacting us directly.
  2. Access and Update Your Information

    • You can review and change your personal information by logging into your account on our website.
  3. Do Not Track Signals

    • Our website currently does not respond to “Do Not Track” signals from web browsers.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.